DSPS Accommodation Reconsideration

Students registered with the disabled student programs and services department (DSPS) who disagree with an accommodation decision made by a DSPS counselor may appeal the decision by engaging in an accommodation reconsideration process.

To request reconsideration of an accommodation decision, students must complete and submit the Accommodation Request for Reconsideration Form.

ACCOMMODATION RECONSIDERATION APPEAL PROCESS

FIRST LEVEL APPEAL PROCESS

Upon receipt of the reconsideration request, the Accommodation Appeals Committee will review the accommodation request and issue a recommendation within 20 business days.

Committee Membership
The committee consists of at least three members and may include:

A DSPS counselor who was not involved in the original decision
DSPS director or designee
The faculty member teaching the course in question
Other faculty members who teach the course
An academic dean or program director
Dean of counseling or another administrator

During the Review Process
Any accommodations previously approved by the DSPS counselor will remain in effect while the appeal is under review.

Appeal Decision
Following committee deliberation, the DSPS director or designee will provide the student with a written decision via their Citrus College student email account.

SECOND LEVEL APPEAL PROCESS

If the student disagrees with the decision of the Accommodation Appeals Committee or the Course Substitution Committee, they may submit a second-level appeal to the Title IX director in human resources.

The appeal must be submitted within 10 business days of the date on the first-level appeal decision letter.

During the Review Process
Any accommodations approved through the first-level appeal process will remain in effect while the second-level appeal is under review.

Final Decision
The Title IX director or designee will review the appeal and issue a written decision via the student's Citrus College email account within 10 business days. The decision of the Title IX director is final and concludes the accommodation reconsideration process.

INFORMAL RESOLUTION PROCESS for DSPS CONCERNS

If a student has a concern about staff, services or accommodations being provided or needs liaison support with an instructor, they should contact DSPS.

Students should contact DSPS at dsps@citruscollege.edu as soon as they become aware of a concern.
If the concern is not resolved through the DSPS staff, the student may request to meet with the DSPS director, Dr. Ana Quiroz, aquiroz@citruscollege.edu.
If the concern is not resolved after meeting with the DSPS director, the student may request to meet with the dean of counseling programs and services.
If the concern is not resolved after meeting with the dean of counseling programs and services, the student may submit a grievance. Students should refer to the Student Grievance Process, Complaint Procedures website for more information.

GRIEVANCE PROCESS AND PROCEDURES

If a student has completed the DSPS informal resolution process and the matter has not been resolved to their satisfaction, the student may submit a grievance following the college's student grievance process. Students should refer to the Student Grievance Process, Complaint Procedures website for more information.

BP 5140 Disabled Programs and Services
AP 5140 Disabled Programs and Services

BP 5530 Student Rights and Grievances
AP 5530 Student Rights and Grievances

FORMAL COMPLAINT PROCESS (Disability Discrimination)

The formal process is available to the student during or after any step in the informal process, who believe they have experienced discrimination on the basis of disability.

For a detailed explanation of the formal complaint process, visit the Title IX website or contact the director of employee relations and Title IX at reportmisconduct@citruscollege.edu or (626) 914-8831.

Accommodation Reconsideration

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