STUDENTS AND PERSONAL SERVICE ATTENDANTS HAVE THE RESPONSIBILITY TO:
The personal service attendant (PSA) is an individual trained to address the personal
care needs of an individual with a disability, thus allowing access to participate
in college classes, programs and services.*
A PSA is not considered a direct accommodation provided by DSPS but may be an essential
support for some students to carry out daily living activities while on campus. The
college does not coordinate or fund PSA services.
A sample of duties are as follows:
- administering medication
- addressing toilet, feeding or dressing needs
- assistance with filling out online forms, per dictated information by the student
- mobility navigation (e.g., transportation to or from the classroom or to or from different
departments on campus)
- moving or adjusting limbs, if needed
- taking documents or personal belongings in and out of personal purse, wallet, bag
or backpack
- transfer from a car/van to a wheelchair
Be advised that Citrus College employees do not perform the above tasks, including:
- accessing information on a student's personal email or personal phone
- filling out forms on a student's behalf, such as the financial aid FAFSA application
- wheeling a student in a wheelchair to different locations on campus
DSPS STUDENT RESPONSIBILITIES
When registering with DSPS, students should inform their counselor during the intake
appointment — ideally before the start of the term — if a PSA will be accompanying
them in class. The counselor will then notify the appropriate instructors of the PSA's
presence.
Each term, students must request a PSA appointment as soon as they register for classes
to ensure timely instructor notification. Students are also expected to self-advocate
by communicating directly with their instructors regarding any academic needs, concerns
or issues related to attendance.
PERSONAL SERVICE ATTENDANT RESPONSIBILITIES
PSAs are providers who attend class with the student and are responsible for personal
care duties such as turning pages, retrieving books, taking off coats, feeding/bathroom
assistance, etc. In some cases, the PSA serves to prompt or redirect the student's
behavior. The PSA is not responsible for the student's academic progress in the classroom
and should not be completing course work on behalf of the student.
The PSA should not speak on behalf of the student to either instructional faculty or campus staff. The
PSA can support the student by preparing them for conversations with instructors or
staff ahead of time but should not be speaking for the student during these exchanges.
An exception is only made if the student's conservator serves as the PSA. The PSA
should refrain from discussing any confidential information about the student with
faculty, staff and/or other students as well as avoid non-related classroom conversations
with the student during class.
Computers available on campus are for the direct use of students enrolled at Citrus
College. PSAs should follow all school rules, such as refraining from eating/drinking/smoking
in prohibited areas, such as the DSPS High Tech Lab at Citrus College or other non-designated
areas. Remember that computer stations are reserved for DSPS students.
The PSA are required to abide by the college's standards of conduct (BP 5500) per administrative procedure AP 5520, Section G.
If a student or PSA fails to meet one or more of the stated requirements, they will
be required to meet with the DSPS director to address compliance concerns. Additionally,
the PSA's employer will be notified. Continued violations may result in a meeting
with the dean of students to discuss the possible termination of that PSA's service
on campus, in accordance with Administrative Procedure 5520.
*The PSA definition excludes individuals/community-based organizations who provide
support outside of the classroom. All visitors are still required to follow the college's
standards of conduct (BP 5500).