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Basic Needs Services, Referrals

RESOURCES FOR STUDENTS IN NEED
The following list of resources is not comprehensive. We highly encourage all students to download the Our Community LA What I Need (WIN: What I Need) app on their phones. This user-friendly tool allows you to search for a wide range of support services — including food pantries, transitional housing and shelters, free health care, educational resources and more. A web-based version is also available at OCLA What I Need.

Through WIN, you can receive notifications about job fairs and community events, submit feedback and access live assistance hotlines via the "I Need Help Now" feature. Please note: WIN is currently available only in Los Angeles County, California.

BASIC NEEDS COORDINATOR
The basic needs coordinator can help students address unmet needs for food, toiletries, emergency shelter and technology by way of campus resources and referrals to community organizations. For more information, contact Alexis Silva at (626) 963-0323, ext. 5228 or via email at asilva@citruscollege.edu.

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CAMPUS RESOURCES FOR ENROLLED STUDENTS

Currently enrolled students can use the college shower facilities when the campus is open.

WINTER SESSION
January 5 through February 12, 2026
Monday through Friday between 8 a.m. and 4:30 p.m.

LOCATIONS

  • Women's Restroom in PE 136
  • Men's Locker Room in PE 102B

PERSONAL CARE PRODUCTS
Toiletries are available to students in the campus food pantry located in the Campus Center.

SHOWER PHOTOS (PE 136)

accessible shower with a curtan

accessible shower showing bench and handheld showerhead

CALFRESH ASSISTANCE
CalFresh is a monthly cash assistance program for food. You can buy groceries and fresh produce at participating stores and farmers markets. Enroll for CalFresh online. If you need assistance applying to CalFresh, contact basic needs coordinator Alexis Silva at asilva@citruscollege.edu.

The SNAP Retailer Locator allows anyone to locate nearby SNAP-authorized retailers by entering a street address, city and state or zip code. Enter your starting location and select a retailer or map point to get details and directions.

CAMPUS FOOD PANTRY
The Citrus College Food Pantry provides non-perishable items to those in need of food resources. All Citrus College students are eligible to access the food pantry in the Ross L. Handy Campus Center (CC).

WINTER SESSION
January 5 through February 12, 2026
Monday through Thursday between 8 a.m. and 4:30 p.m.

GROCERY GIFT CARDS
The grocery gift cards are intended to support students who struggle with food insecurity. The program provides help to students with food purchases on a first-come, first-served basis.* Applicants must have currently completed the FAFSA or California Dream Act application prior to applying for any of the basic needs grants and have unmet financial need or special circumstances with financial aid.

* Applicants must have currently completed the FAFSA or California Dream Act application prior to applying for any of the basic needs grants and have unmet financial need or special circumstances with financial aid.

A private lactation station is available in the Hayden Memorial Library, lower level (LI 128). Students, staff or faculty may request access at the library checkout desk.

A private lactation station is available in the Educational Development Center, upper level (ED 202). Students, staff or faculty can access the room during the building's operating hours.

Student support grants are intended to provide funds to help students with expenses that would otherwise prevent them from successfully completing courses at Citrus College.

Students can only receive this grant once per academic year. Students who have already received the grant this academic year should NOT reapply.

Applicants must have currently completed the FAFSA or California Dream Act application prior to applying for any of the basic needs grants and have unmet financial need or special circumstances with financial aid.

* Applicants must have currently completed the FAFSA or California Dream Act application prior to applying for any of the basic needs grants and have unmet financial need or special circumstances with financial aid.

The Student Wellness Center provides enrolled students with primary health care services, mental health counseling and referrals.

Students may visit the Student Wellness Center website to view a list. Students can call (626) 914-8671 to speak with administrative staff or email wellness@citruscollege.edu to obtain basic information about medical or mental health services.

GOPASS
The GoPass gets you unlimited free rides on more buses. You can ride Foothill Transit local and Silver Streak lines and Metro bus and rail. You can get your TAP sticker and the Metro registration code from the Campus Center. All you need to bring is your current student ID and be registered in at least one credit unit.

Check out our GoPass page for more information.

GOSGV
The program, GoSGV, offers affordable, long-term sharing of quality electric bicycles to give San Gabriel Valley residents an opportunity to become more familiar with this increasingly popular form of fun, zero-emission mobility. Participants are able to choose from two types of e-bicycle: a simple, all-purpose e-bike or a cargo e-bike designed to carry larger loads and/or small children.

For more information about the program or to sign up, please visit www.goSGV.com.

METROLINK 50% STUDENT DISCOUNT
Metrolink offers all students a 50% discount on train fares.

If you have a California EBT card, you can qualify for an additional 50% discount through our Mobility-4-All program. That means qualifying students can ride for even less or nearly free.

Information on how to get the student discount, please visit the Metrolink student discount web page.

COMMUNITY SERVICES

The California Competes Public Benefit Finder for California Students online tool helps individuals learn about public benefits they may qualify for as a student in California.

The tool provides students with a list of the benefits they qualify for, a link to apply and step-by-step instructions. Students can use filters to change the search results, print or share information.

The California Competes research team has also included the official government website links for various programs with information on how to apply to each.

Find a nearby food bank, shelter, medical services and other essential resources at FindHelp.org

Why Hunger hotline at (800) 5-HUNGRY

CalFresh is a monthly cash assistance program for food. You can buy groceries and fresh produce at participating stores and farmers markets. Enroll for CalFresh online. If you need assistance applying to CalFresh, contact Alexis Silva, basic needs coordinator, at asilva@citruscollege.edu.

The SNAP Retailer Locator allows anyone to locate nearby SNAP-authorized retailers by entering a street address, city and state or zip code. Enter your starting location and select a retailer or map point to get details and directions.

For information regarding services for individuals and families experiencing homelessness or at risk of becoming homeless, please refer to the Los Angeles Homeless Services Authority (LAHSA) website or call the hotline at (213) 225-6581.

Find a nearby food bank, shelter, medical services and other essential resources at FindHelp.org

Union Station Homeless Services assist individuals and families experiencing homelessness with outreach, shelter, housing and employment.

211 Directory is a free and confidential service that connects individuals with resources such as food, clothing, shelter, counseling, free legal advice or medical care in their local area. Simply dial "211" from any landline or cell phone.

The United States Department of Housing and Urban Development (HUD) provides rental assistance, local public housing, rent relief resources and housing rights.

The Department of Public Social Services (DPSS) assists individuals experiencing homelessness.

988 Suicide and Crisis Lifeline: Text 988 or visit the website for resources.

Trevor Project: 24-hour crisis/suicide prevention hotline for LGBTQIA+ (866) 488-7386 or visit their website.

What I Need, Los Angeles County: Download the WIN app to easily get connected to resources near you. The application provides quick access to resources such as mental health services, shelter, crisis, food, drop-in centers and more. Receive alerts on your phone about jobs, get live assistance and view real-time availability for beds at shelters. Visit their website by clicking this link.

Download the What I Need (WIN) app to easily get connected to resources near you. This application provides quick access to resources such as mental health services, shelter, crisis, food, drop-in centers and much more. Receive alerts on your phone about jobs, get live assistance and view real-time availability for beds at shelters.

STUDENT PARENT RESOURCES
If you are a student who provides financial support for your children under 18 years old, covering more than half of their expenses, there are resources available to help you. Additionally, students who meet this criterion can request priority registration by filling out the Parent Priority Registration Request online form.

In addition to the campus and community resources for enrolled students mentioned above, we have included links below for further opportunities and assistance.

CAMPUS PROGRAMS, AID FOR STUDENT PARENTS

The California Work Opportunity and Responsibility for Kids (CalWORKs) is the state's welfare-to-work program for families with children.

The Citrus College CalWORKs Program works in collaboration with the Department of Public Social Services to assist students with education, training and job skills.

CalWORKs students are provided:

  • academic, career and personal counseling services
  • assistance with job development resources such as resume writing
  • completion of county paperwork for childcare and ancillary expenses
  • information and clarification about county welfare requirements
  • referrals for medical, mental health and legal aid services
  • referrals to part-time work-study jobs on campus
  • short and long term career planning

For eligibility information, check out the Citrus College CalWORKs program online or call the office at (626) 852-8023.

Citrus College Cooperative Agencies Resources for Education (CARE) program provides single-parent EOPS students who receive TANF/CalWORKs for themselves or their child(ren) with a variety of academic and financial support services such as:

  • counseling and support services,
  • gas cards,
  • grants,
  • help with car maintenance,
  • meal tickets,
  • school supplies,
  • and more!

For information, visit the EOPS/CARE website for eligibility and to learn more about the CARE program.

If you are eligible for a Cal Grant and have dependent children, you may be eligible for an access award of up to $6,000. The Students with Dependent Children (SWD) Grant increases the Cal Grant award by up to $6,000 for qualifying Cal Grant A and B recipients and up to $4,000 for qualifying Cal Grant C recipients.

To qualify, you must have dependent children who are under 18 years of age for whom you provide more than half of their financial support during the academic year.

For more information and to learn how to verify your student with dependent status, visit the following article — Cal Grant Verification: Verify You Are A Student With Dependents.

COMMUNITY, STATE, GOVERNMENT SERVICES

The California Earn Income Tax Credit (CalEITC) offers support for low-income, working Californians.

To claim CalEITC, you must file your state tax return.

Visit the CalEITC eligibility and credit information website to check if you qualify for CalEITC, to learn more about the tax credit and to apply.

Administration for Children and Families, Office of Child Care
Visit the ChildCare.gov California Resources for Families website to learn about all the childcare options that may be available in your area.

Options for Learning
Options for Learning provides child care and before/after-school programs. Their resource and referral program assist families, regardless of income, in locating licensed child care free of charge or low cost. Those looking for child care and before- and after-school programs can learn more about types of child care on their "Find Child Care" site.

Covered California is the government agency offering subsidized healthcare plans for this state. The Covered California website offers enrollment information for affordable healthcare plans.

Medi-Cal is California's Medicaid program. It is a public health insurance program for low-income individuals including families with children, seniors, persons with disabilities, foster care, pregnant women and low-income people with specific diseases.

Learn about eligibility requirements and how to apply for Medi-Cal through the program's official provider website.

Through the State of California Franchise Tax Board, the Young Child Tax Credit (YCTC) offers a cash credit to qualifying California families.

To qualify, you must:

  • have at least one child under age six by the end of the tax year
  • file a California state tax return
  • meet CalEITC requirements (earned income not required)

Learn if you're eligible, how to apply or claim past years at the Franchise Tax Board's YCTC page.

The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) is a federal program that provides:

  • breastfeeding and non-breastfeeding for postpartum women and infants and children under age five who are found to be at nutritional risk
  • grants to states for supplemental foods
  • health care referrals
  • nutrition education for low-income pregnant women

Learn more about the program, eligibility and how to apply on the official WIC website.

Visit the WIC Locations and Hours web page to find your local WIC office and to make an appointment (no walk-ins, by appointment only).

MOBILE FOOD PANTRY

LA Regional Food Bank truck at Citrus College Campus Mall

Throughout the academic year, the college hosts a mobile food pantry event on campus to support students experiencing food insecurity. Everyone is welcome.

LOCATION: All mobile food pantry events are adjacent to the Campus Center Mall, located between the Hayden Memorial Library (LI) and the Center for Innovation (CI) Buildings.

WINTER SESSION 2026 DATES AND TIMES
Monday, January 5, 2026, 1 p.m. to 3 p.m.
Monday, February 2, 2026, 1 p.m. to 3 p.m.

SPRING SEMESTER 2026 DATES AND TIMES
Monday, March 2, 2026, 1 p.m. to 3 p.m.
Monday, April 6, 2026, 1 p.m. to 3 p.m.
Monday, May 4, 2026, 1 p.m. to 3 p.m.
Monday, June 1, 2026, 1 p.m. to 3 p.m.

SUMMER SESSION 2026 DATES AND TIMES
Monday, July 6, 2026, 1 p.m. to 3 p.m.
Monday, August 3, 2026, 1 p.m. to 3 p.m.

BYO BAGS: We kindly ask that you bring your own shopping or tote bags to carry your items, as bags will not be provided. Your thoughtfulness helps us reduce waste and keep things running smoothly. Thank you!

LOCAL PUBLIC LIBRARIES
Public libraries provide a wealth of free services for low-income individuals, including computer and internet access, job search tools and educational programs. They welcome people of all ages, provide space to gather and can connect people with local social support agencies.

The Azusa City Library provides a range of resources that can be particularly beneficial for college students. Here are some of the key offerings:

  • Digital Resources
    • HOOPLA: a digital media service where students can borrow movies, music, audiobooks, ebooks, comics and TV shows instantly without waiting
    • Libby App: access to a vast collection of ebooks and audiobooks, allowing students to read or listen on their devices
    • MasterFILE Premier: this database includes full-text articles from over 1,600 magazines covering various subjects like business, health and science, which is useful for research projects

  • Language Learning
    • Mango Languages: free language learning resources, including ESL support, helping students enhance their language skills

  • Neighborhood Connections
    The Azusa City Library is proud to provide a program called Neighborhood Connections. Visit the library to speak confidentially with a bilingual community resource specialist, who assists accessing helpful information in Azusa, such as:
    • citizenship
    • education
    • employment
    • family services
    • food
    • healthcare
    • housing
    • senior services

For information regarding the services at the Azusa Public Library, please refer to their website.

updated October 25, 2024

  • Digital Resources
    With an LA County library card, you may access FREE library resources on your computer or device, and download or stream eBooks, audiobooks, magazines, movies and more! You can also get help with your homework, learn a language or take an online class.
    • HOOPLA: a digital media service where students can borrow movies, music, audiobooks, eBooks, comics and TV shows instantly without waiting
    • Libby App: access a vast collection of eBooks and audiobooks, allowing students to read or listen on their devices

  • Youth Services
    • Early Learning and Engagement
    • Online Homework Help: grades K-12 get free on demand help from a live online tutor; available daily in English, Spanish, Chinese

  • Technology
    • Computers: twelve public computers, eight children's computers, eight express computers, four early learning computers
    • Laptop and Hotspot Loans: adults with a standard adult library card in good standing will be able to check out a "Connect and Go" kit at a participating library while supplies are available
    • Microfilm: reader, scanner, printer
    • Photocopier

  • Other Resources
    • COVID-19 Antigen Tests: available while supplies last; antigen tests are distributed one box per person
    • Metro Tap Cards: LA County Library has partnered with Metro to sell and reload TAP cards at all library locations

For information regarding the services at the Claremont Public Library, please refer to their website.

updated October 25, 2024

  • Digital Resources
    With an LA County library card, you may access FREE library resources on your computer or device, and download or stream eBooks, audiobooks, magazines, movies and more! You can also get help with your homework, learn a language or take an online class.
    • HOOPLA: a digital media service where students can borrow movies, music, audiobooks, eBooks, comics and TV shows instantly without waiting
    • Libby App: access a vast collection of eBooks and audiobooks, allowing students to read or listen on their devices

  • Youth Services
    • Early Learning and Engagement
    • Online Homework Help: grades K-12 get free on demand help from a live online tutor; available daily in English, Spanish, Chinese

  • Technology
    • Computers: eight public computers, three children's computers, eight express computers, one early learning computers
    • Laptop and Hotspot Loans: adults with a standard adult library card in good standing will be able to check out a "Connect and Go" kit at a participating library while supplies are available
    • Photocopier

  • Other Resources
    • COVID-19 Antigen Tests: available while supplies last; antigen tests are distributed one box per person
    • Metro Tap Cards: LA County Library has partnered with Metro to sell and reload TAP cards at all library locations

For information regarding the services at the Duarte Public Library, please refer to their website.

updated October 25, 2024

The Glendora Public Library provides a range of resources that can be particularly beneficial for college students. Here are some of the key offerings:

  • Adult Services
    • A Novel Idea: adult reading and discussion group
    • Adult Literacy Program: serves adults who want to improve reading, writing or spelling skills by dedicating one and one-half hours or more each week working with a tutor for at least six months

  • Youth Services
    • Children Volunteers: children ages 12 and up can volunteer in the children's room.
    • Staff Assistance: library staff are available to help children with their reading and information needs

  • Technology
    • Computers: ten public internet computers, each computer has the Microsoft Office programs: Excel, PowerPoint, Publisher, Word
    • Internet: a smart phone or laptop will display available networks; choose "Glendora Public WiFi"
    • iPads: iPads are available to check out for a ninety-minute use inside the library
    • Printing: to print documents, there is a cost of 15 cents per page for black and white and 30 cents per page for color

  • Other Resources
    • Exam Proctoring: reference staff is available to proctor exams; fee is $40
    • Homebound Delivery: adults temporarily or permanently home-bound — due to illness or disability — may have books, magazines, audio books on cassette/CD delivered to their home; limited to Glendora residents
    • Interlibrary Loans: library card holders may request books the Glendora library does have in its collection
    • Library Card and e-Card: receive a library card to check out books; get an e-card to access downloadable e-books and audio books, online databases and more without making a trip to the library
    • Study Rooms: a private room you can use to study for up to two hours

For information regarding the services at the Glendora Public Library, please refer to their website.

updated October 25, 2024

  • A to Z World Food: learn new recipes from around the world
  • Alexander Street Performing Arts: plays, dance and music
  • Britannica School: K-12 research, encyclopedias and more
  • Clubs: book club, culture and conversation club and adult clubs
  • DMV Practice Tests: free, online practice tests for the California DMV driver's test (English and Spanish)
  • Online Resources and eBooks
    • HelpNow: live online homework help
    • Kanopy: film, tv streaming service
    • Libby by Overdrive: access ebooks, audiobooks on the Libby app
    • Nat Geo Kids: science, nature, space resources
    • PressReader: digital newspapers, magazines in multiple languages
    • VetNow: live online assistance for veterans
  • Technology
    • Computers: 11 computers for youth and 14 computers for adults
    • Printing: 3D printing; all patrons of the Monrovia Public Library can get one free print a month
  • Telescopes: check out for seven days; borrower must be 18 years or older

For information regarding the services at the Monrovia Public Library, please refer to their website.

updated October 25, 2024