ACCOUNT BALANCE AND HOLDS
After logging in to your secure student dashboard site, choose the Account Summary link to see your account balance.
Please review the Family Educational Rights and Privacy Act (FERPA) statement regarding your privacy and access to your information.
Holds, Outstanding Obligations and Debts
Students are required to pay for all fees at the time of registration. Late payments,
unpaid fees and non-sufficient funds check (NSF) checks are two main reasons for holds
placed by the bursar's office. Students can log on to their secure student dashboard 24 hours a day to check their account balance.
A hold will prevent a student from registering, receiving grades, receiving transcripts
and completing other business on campus. All fees, debts and financial obligations
must be paid in full before the hold is released.
Most holds are released one hour after payment is made. Some fees may need to be paid
in person.
Students who have been submitted to the State of California for collection and have
made an online payment must call the cashier's office at (626) 914-8896 to have their
hold removed.
ASCC STICKERS
As part of the Associated Students of Citrus College (ASCC) fee, a sticker is issued
that offers a number of opportunities and activities to meet the needs and interests
of students.
The sticker is issued after payment of registration fees.
It can be picked up in the student business office (located in the Campus Center) or at the cashier's office (located in the Student Service Building). The schedule/bill receipt must reflect an account balance of zero to pick up the sticker. A valid photo ID is required
for any transaction and stickers are only issued to the student.
CHECKS (CASHING, PAYROLL, REFUND)
Check Cashing
We are not a banking institution and cannot cash checks (grants, money orders, etc.).
Payroll Checks
Payroll paychecks are distributed through the cashier's office in the Student Services Building. A valid California driver's license or Citrus College ID is required to pick up
your paycheck. All checks are issued after 1 p.m. on your pay day.
Arrangements must be made with payroll in advance if someone else is picking up your
paycheck. A release form must be on file. Please contact payroll at (626) 914-8894
or stop by during office hours.
Contact payroll at (626) 914-8847 if you have a question regarding your paycheck or
if you have a question about the date you get paid.
If you are interested in direct deposit, contact the payroll department at (626) 914-8847.
Refund Checks
Refund checks are issued approximately 45 days after the term begins and continue
to be processed on a monthly basis throughout the term.
Refund checks cannot be issued to anyone else. All refunds issued by check are issued
to the student and specifically linked to the student ID number.
If you did not receive your refund check, first, check your student dashboard account. Has a check been issued? Is there still a credit on your account? Did you drop your
classes by the refund deadline date? Is your address correct?
CHECKS (LOST)
Lost Financial Aid Check
To replace a financial aid check, please go to the financial aid office in the Student Services Building (SS 115) first to receive a Lost Check Request form. This form is required by the bursar's
office. The lost check request and your Citrus ID are required. Students will be required
to fill out an Affidavit and Request for Replacement Warrant if determined that a
warrant (check) can be reissued.
Please note: if your check was cashed by someone other than yourself, the county is required
to do a fraud investigation which may delay your replacement check. Also, students
are strongly encouraged to do a change of address on my.citruscollege.edu as soon as possible. Student employees should do a change of address with human resources. All other students should do an address change with admissions and records.
Lost Payroll Check
To replace a payroll check, please go to the payroll on the second floor of the Administration Building in AD 207.
Employees will be required to fill out an Affidavit and Request for Replacement Warrant
if determined that a warrant (check) can be reissued.
Please note: if your check was cashed by someone other than yourself, the county is required
to do a fraud investigation which may delay your replacement check. Also, students
are strongly encouraged to do a change of address on my.citruscollege.edu as soon as possible. Student employees should do a change of address with human resources. All other students should do an address change with admissions and records.
Lost Refund Check
To replace a lost refund check, please bring your Citrus College ID to the bursar window on the second floor of the Administration Building in AD 207.
Please note: if your check was cashed by someone other than yourself, the county is required
to do a fraud investigation which may delay your replacement check. Also, students
are strongly encouraged to do a change of address on my.citruscollege.edu as soon as possible. Student employees should do a change of address with human resources. All other students should do an address change with admissions and records.
CITATIONS AND PARKING
The cashier's office does not have the authority to waive citations.
Citations can be paid online through the iParq system. Please visit campus safety for information on payments, citations and to get a citation waived. Campus safety can also assist with lost parking citations.
Parking Grace Period and Citations
Campus safety decides when citations will be issued for a particular term. Visit the
campus safety website for more information on parking without a permit and semester/session grace periods.
Online Permit Purchase and Vehicle Registration
Per Citrus College Administrative Procedure AP 6750, all vehicles parked on campus must display a valid parking permit. All vehicles
displaying a valid permit must be registered with campus safety. To simplify the purchase
and registration process, campus safety has developed an online purchase and vehicle
registration system. To may purchase your semester permit and register your vehicle on iParq.
Daily permits can be purchases through campus safety, located at the Citrus College
main entrance off Citrus Avenue or the yellow dispenser kiosks located throughout
campus. Review the campus safety's parking information for more information regarding daily or term permits.
FEES (CLASS FEES AND PAYMENT)
Class fees are due at the time of registration — no grace period is allowed.
It is the student's responsibility to drop classes in order to receive a refund. Students who do not pay and do not attend are still
responsible for any fees unless they drop by the refund deadline date.
Payment
Credit cards are not accepted in-person at the cashier's office for registration fees.
To use a credit card, you (or your parents) must pay online. Please click here to pay online.
For in-person fee payment, the cashier's office accepts cash, personal checks, traveler's
checks, money orders and cashier's checks.
Citrus College contracts with Certegy Check Services and all checks must meet the
check acceptance policy for a check to be accepted as payment. This includes the check
writer's driver license number, a current phone number, an imprinted check and approval
by Certegy Check Services. Third party checks and starter checks will not be accepted.
For current class fees, visit fees and tuition on the admissions and records site.
Citrus College contracts with California Community Colleges to recover outstanding
student obligations. This program requests the Franchise Tax Board to offset the amount
owed to the district from the debtor's personal state income tax, lottery winnings
or other state refund. We will submit your name for collection if we do not receive
payment.
FORM 1098T (TUITION STATEMENT)
Form 1098-T, also known as the Tuition Statement, is an IRS tax form that eligible
educational institutions are required to issue to students. This form provides information
about qualified tuition and related expenses paid by the student, as well as any scholarships
and grants received during the calendar year.
To access your 1098T, visit View your 1098-T IRS Form. Log in using the sign-on window and select Tax Notification, then choose the tax
year and print your 1098-T.
Visit the Form 1098-T page for more information and answers to commonly asked questions.
REFUND PROCEDURE
Refunds are automatic. Refund checks will be made payable to the student and sent
to the mailing address on associated with the student account. Students do not need
to fill out a form.
All deadlines must be met to be eligible for a refund and are subject to approval
by the district. It is the student's responsibility to drop classes by the refund
deadline date. All deadline dates vary according to the beginning and ending dates
of classes. Please refer to important dates and deadlines. Classes are dropped online via my.citruscollege.edu.
It is the student's responsibility to return the ASCC sticker before the refund deadline to receive a refund for the fee. Failure to do so will change
the amount of your refund.
Verify your address online and update via the Student Update Form. Incorrect addresses will delay your refund.
Checks are processed by an outside agency and are issued approximately 45 days after
the first week of school.
There are NO cash refunds.
REVOLVING CASH FORMS
Revolving cash forms are available for staff on the employee intranet under Facilities,
Finance, Administrative Services > Accounting and Payroll > Reimbursement and Request
Forms.
A department manager signature is required on all forms. The director of fiscal services
must approve all purchases from $50 to $100. A revolving cash form will not be accepted
for any amount over $100. Original receipts must accompany all revolving cash forms.
Travel cannot be reimbursed through this form and must be processed through accounts
payable.
Revolving cash cannot be disbursed through the mail since a signature is required
upon receipt of cash. All forms must be completed in full, including the account code
and vendor.
Revolving cash forms must be turned in to the bursar's office, located on the second floor of the Administration Building, as soon as possible from the date of the purchase.