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Disabled Student Programs and Services at Citrus College (DSPS)

DSPS offers counseling appointments in person, by phone, or web/video conferencing via Zoom. To enable Zoom conferencing for counseling appointments, please make sure you have access to your Citrus College email account.

Attention New Applicants

  • All interested individuals are encouraged to apply to DSPS - Getting Started.
  • Students must complete the DSPS application online and upload their disability documentation to the application.
  • Please call (626) 914-8675 or email to schedule an appointment with the DSPS specialist if you need assistance with the application.
  • It is also recommended for high school students and recent high school graduates to review the New Student Information to learn more about what to expect in college.
  • Student requests for a pregnancy accommodation should contact Brenda Fink, Title IX coordinator, at, (626) 914-8830. The Title IX office is in the human resources office, located in the first floor of the Administration Building.

Continuing Students

  • Ensure you have your 2022-23 DSPS Academic Accommodation Plan (AAP) to present to your instructors when requesting accommodations.
  • Appointments for advisement, discussion of accommodations, update file/priority registration, reduced course load for EOPS or Promise program, or alternative media requests may be scheduled by calling the DSPS office at (626) 914-8675 or email Be sure to include your full name, student ID number and Citrus College email.
  • For priority registration deadlines, please review the priority registration page.

DSPS students requesting accommodations are responsible for providing their DSPS Academic Accommodation Plan (AAP) to their instructors via email. The AAP outlines each student's approved accommodations. This form is emailed to the student after they meet with a DSPS counselor to review accommodations.

Please note: The AAP is sent to students electronically. Keep your AAP in a safe place as you may need it to request accommodations for subsequent terms.

Update File/Priority Registration

For continuing DSPS students:
In this appointment, students obtain their AAP for the new school year, which covers summer term up through the end of spring semester. The AAP is an important form for students to show their instructor(s) when requesting accommodations. Additionally, eligibility for priority registration is determined in this same appointment. View the winter/spring priority registration dates or the summer/fall priority registration dates for deadlines. Please contact DSPS at (626) 914-8675 or email to schedule your "Update File/Priority Registration" appointment.

Adapted Testing

For online courses: In the event instructors need to deliver exams online, students are responsible to contact the instructor via email to request extended time, along with presenting their AAP. Reasonable notice must be given to the instructor when making such request. Instructors have been provided information with how to adjust the timer on Canvas.

For on campus courses: Adapted testing will be available in the Learning Center (P1 109), Monday through Thursday, for students taking courses on campus. Students are responsible to contact the instructor to request extended time, along with presenting their AAP. Reasonable notice must be given to the instructor when making such request.


For online courses: Reader for online exams can be accessed through screen reading programs. If you have reader as an accommodation, you may schedule an appointment with the alternate media specialist, Laks Floriano at, for training.

For on campus courses: Students are responsible for presenting their AAP to their instructors along with scheduling an appointment with the Learning Center's adapted testing services if they have a reader and/or scribe as an accommodation for exams.

Notetaking Assistance

The type of support depends on whether the course is online or on campus, in addition to the severity of the student's functional limitations. There are a range of assistive technology tools to assist with accessing class notes that a counselor may recommend, along with training on how to use the technology. If you have questions regarding ways of accessing notes, please schedule an appointment with a DSPS counselor.


The ASL interpreter specialist will be in contact with students who have an interpreter as an accommodation and their instructors to coordinate service delivery.

Alternate Media and Assistive Technology

The alternate media specialist has contacted all who have checked out a smart pen or audio recorder via their Citrus College email account. Check your email for updates. Students who need additional e-text or smart pen training, have an e-text or other alternate media request, or who have questions about online accessibility may schedule an appointment with Laks Floriano at

Students are encouraged to make an appointment with a DSPS counselor if guidance regarding academic progress in current classes is needed. Students may also contact DSPS with questions regarding the provision of approved accommodations. The DSPS team is committed to working with our students to problem-solve through different accommodation situations.

DSPS Contact Information
(626) 914-8675

If you prefer, feel free to contact your counselor directly with any questions. Counselors are available on the following days below. Please note, counselors respond to emails only during their scheduled work days.

  • Shellyn Aguirre, DSPS counselor/learning disabilities specialist
    (available Monday through Friday)

    Please allow up to 24 business hours for a response.

  • Rebecca Ferrelli, DSPS counselor/Veteran Success Center liaison
    (available Fridays)

  • Jess Holm-Villarreal, DSPS counselor
    (available Tuesdays and Thursdays)

  • Flora Yee, DSPS counselor/learning disabilities specialist
    (available Monday through Thursday)
    Please allow up to 24 business hours for a response.
  • Financial Assistance
    • CARES Emergency Financial Aid Grants
      The Coronavirus Aide Relief and Economic Security (CARES) Act Higher Education Relief Fund (HEERF) provides funding to institutions to distribute emergency financial aid grants to students whose lives have been disrupted and are facing financial challenges. Learn more about the student eligibility requirements for CARES and HEERF.

  • Programs and Services Assistance
  • Technology On-Campus
  • Withdrawals
  • Off-Site Web-Based Resources: Assistive Learning Technologies
    • Ally Quick Start for Students and Alternative Formats
      Available to all students using Canvas, this program allows students to select a file in their course to be made in a different format, such as ePub, Audio, or BeeLine Reader.
    • Freedom Scientific: JAWS, ZoomText, and Fusion
      These programs assist blind and low vision individuals with access to reading information on the internet or any digital documents in Microsoft Word or PDFs. Free license through June 30 with any email address, or free for a full year with a qualified school email.
    • Kurzweil 3000
      Online software with text to speech reading capability and a variety of study tools to assist with writing and reading comprehension. Free 90-day trial to all during the COVID-19 crisis.
    • Otter Voice Meeting Notes
      A free app that can help students with note taking by recording class lectures and presentations and converting that information into text. The free basic version allows up to 600 minutes per month. The premium version is $8.33 per month is for 6,000 minutes. Students may receive 50% off the regular subscription price by using their school email address upon sign-up.

  • Off-Site Web-Based Resources: Coping Strategies and Your Mental Health
  • Off-Site Web-Based Resources: Learning Online/Remotely
  • Off-Site Web-Based Resources: Los Angeles County and California State
    • Department of Rehabilitation
      The DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

      Work Together: Department services are designed to help you formulate and achieve your employment goal. Working together as a team, you and your counselor will develop a plan to determine the steps necessary for you to reach your goal.

      Eligibility: Individuals with a disability who require services to prepare for, enter, engage in, or retain gainful employment, or to live more independently.

      The Department of Rehabilitation has many resources and may be able to assist you with tuition, books and supplies, clothing and uniforms for work, technology, counseling and guidance, and many other services at no cost to you (free).

      Contact Rocio Chavez at Department of Rehabilitation to see if you are eligible.
      (626) 856-8742

      State of California Department of Rehabilitation
      El Monte Branch Office
      9300 Flair Dr., Ste. 105
      El Monte, CA 91731

    • Regional Center

​​​​​​​​​​​​​​​At Citrus College, we are committed to providing students with disabilities an accessible educational environment that allows each student the opportunity to reach their academic goals and participate in a full range of campus programs and activities.

Once we receive verification of a student's disability, we provide support services to compensate for disability-related educational limitations. Such support services are essential components of the educational program as they help students with disabilities realize their educational potential in the mainstreamed academic programs.

​​​​​​Don't delay, book an appointment with a DSPS counselor. Please call our office at (626) 914-8675 to inquire about appointments for each​ semester.

Stress and Anxiety Management · EAC 088
Spring 2023

EAC 088 class promotional flyer thumbnail image

Study Skills for Students with Disabilities · EAC 092
Spring 2023

EAC 092 class promotional flyer thumbnail image

​​Getting Started with DSPS - click here.

Summer and Fall Priority Registration Information - click here.

Winter and Spring Priority Registration Information - click here.

Campus Maps

​​​Accessibble Passenger Loading Zone Map [PDF]

General Campus Map with building location directory [PDF]

Stay Connected

Contact Us​


Student Services Building, first floor
​(626) 914-8675
(626) 857-0687 (fax)

Office Hours

Monday through Thursday
8 a.m. - 5 p.m.
Friday 8 a.m. - 4:30 p.m.

High Tech Lab

Monday through Thursday
8 a.m. to 4:45 p.m.
Friday 8 a.m. to 4:15 p.m.

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Disabled Student Programs and Services at Citrus College (DSPS)