Patients have the right to:
• Be treated with consideration, respect, and dignity that does not discriminate on the basis of age, race, disability, handicap, national origin, sexual orientation, religious beliefs, gender, or veteran status.
• Have consideration shown to the psychosocial, spiritual, and cultural variables that influence their perception of illness and care.
• Privacy and confidentially with regard to treatment and medical records.
• Information regarding fees for services, the nature of the charges and the methods of payment.
• Receive copies or review their medical records with a health care provider. Original medical records remain the property of Student Health Center.
• Be educated regarding course of treatment, and to know risks, side effects or complementary care treatments.
• Refuse treatment any medical care or treatment.
• Bring any dissatisfaction to the attention of the College Nurse.
Patients have the responsibility to:
• Provide accurate and complete information about current and past illness, medications, and other matters pertaining to their health.
• Give details of illness or complaint in a direct and straightforward manner.
• Communicate concerns openly and actively participate in their own care.
• Arrive as scheduled for appointments, and to cancel in advance of appointments they cannot keep.
• Ask for clarification whenever information or instructions are not understood.
• Provide both positive and negative feedback to the health provider responsible for care.
• Treat Student Health Center personnel in a respectful manner.