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Frequently Asked Questions

Can I get birth control pills?
Yes. They are available for a nominal fee after receiving health education and a thorough exam by our nurse practitioner or physician.

Do you do HIV testing?
Yes. HIV testing is free and anonymous and offered every other week by East Valley Health Center. Contact the Health Center for testing times.

Do you take "walk-ins?"
Yes. We take walk-ins whenever possible; however, some health concerns may require an extended appointment that may need to be scheduled at a more convenient time, which will allow the provider to better assist in meeting your health needs.

Is my health fee an insurance plan?
No. Your health fee is NOT an insurance plan. The fee allows you access to the Health Center. The health fees are the sole source of funding for all the services provided at the Health Center. Paying the fee does not mean that you have coverage for hospital visits or physician visits outside of the Health Center.

Can you provide health care to my spouse or child?
No. According to California mandates, the Student Health Center provides care only to those who are enrolled in the current semester.

What happens if I get sick on the weekend?
If you become ill when we are not open and find yourself in need of medical care and it is an emergency, please contact 9-1-1. If you have medical coverage, contact your private physician. If you do not have health insurance, please contact the nearest Urgent Care or County health care facility.

Can you provide care for chronic conditions like diabetes, asthma, seizures or depression?
No, we cannot offer comprehensive care to chronic health conditions because of our limited operating hours. We can, however, assist you with any crisis you may be experiencing with your chronic condition.

Can you supply me with glasses?
No. However, if you are experiencing vision difficulties, we do offer vision screening using a Snellen Eye Chart and can provide you with referrals to several low cost providers.

 
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